Digital Account Manager
Job description
We are looking for a Digital Account Manager who can apply his/her expertise to create and maintain amazing client relationships with new and existing clients. Working closely with our team of experts the selected candidate will be responsible to manage a portfolio of single- and multi-channel client campaigns.
Responsibilities:
- Creating strong and long-term client relationships with new and existing clients
- Interpreting and prioritize the clients’ business needs into clear digital briefs
- Identifying the clients’ need for other services and up- or cross-selling relevant services and channels
- Regular top-level weekly, monthly and quarterly reporting and presenting of campaign and activity performance across multiple channels (e.g. SEO, PPC, Social Media, Display, etc.)
- Working directly with clients to create growth strategies, plan, forecast and implement online campaigns
- Maintaining a thorough understanding of your clients’ sector and market trends, thus positioning Relevance as experts in the industry
- Managing day-to-day communications with the client by email and phone
- Providing oversight on projects and strategic recommendations on timing, resources and client communications
- Working closely with the Business Development Director, Senior Account & Operations Manager and Team Leaders to manage a portfolio of single- and multi-channel client campaigns
Job requirements
- A minimum of 2 years’ experience in similar position
- Expertise in all Digital channels (PPC, SEO, Content, Social, Programmatic, etc.)
- Client-centric mindset and in depth understanding of all aspects of commercial challenges of Ecommerce businesses
- Highly motivated and passionate about digital
- Excellent presentation, communication, and negotiation skills
- Excellent organizational and time management skills with strong attention to detail
- Excellent written and verbal communication skills both in Greek and in English
- Big picture thinking and vision
Benefits:
- Competitive salary
- Private Medical & Life Insurance
- Extensive education
- Growth opportunities
- Inspiring and challenging projects
- Central offices
- Bonus opportunities